FAQ

SHIPPING

How long does delivery take?
Orders leave the workshop within 2 to 5 business days. Transit adds 7 to 12 days. Expect your order in roughly 9 to 17 days from purchase.

Do you ship internationally?
Yes. We ship worldwide.

Do I get tracking?
Yes — a tracking link is emailed the moment your order ships. If it hasn't arrived after 3 business days, check your spam folder, then write to us.

Will I pay customs duties?
Depending on your country, import duties may apply on delivery. They are set by your local customs authority and are not included in the price you paid.

SIZING & FIT

How does compression apparel fit?
Tight, by design. It should feel like a second skin — supportive, not restrictive. If it feels loose, it isn't doing its job.

I'm between two sizes.
Take the larger one.

Can I train in it?
That is what it is for. Lifting, running, combat sports, or worn as a base layer.

CARE

How do I wash it?
Cold machine wash, inside out, with similar colours. No bleach, no fabric softener, no tumble dryer. Hang to dry. Softener coats the fibres and kills the compression — this is the one rule that matters.

THE E-BOOK & THE DISCORD

What is The Operator's Blueprint?
Our training and discipline guide, included free with every order. It arrives as a PDF by email immediately after purchase.

I didn't receive my download.
Check your spam folder first. Still nothing — write to us with your order number and we will send it directly.

How do I join the Discord?
The invitation link arrives with your order confirmation. It doesn't expire.

ORDERS

Can I change or cancel my order?
Write to us within 12 hours of ordering and we will do what we can. Once it leaves the workshop, it has to run its course — you can still return it.

Can I return it?
Yes. See our return policy for the details.

My question isn't here.
Write to support@get-svelta.com.